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GET HELP

We've put together some of the most commonly-asked questions about working with 99social. If you still need help, click the button below.

get in touch

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Billing

  • Can I upgrade/downgrade?
  • Can you offer me a discount? 🤑
  • Do you offer other marketing services?
  • Do you offer refunds? 💷
  • How do payments work? 🤔
  • How much do you charge for bespoke management?
  • I'm not from the UK. 🇬🇧 Can I still sign up for your services?
  • What happens if I make a late payment? ⏰
  • Why do you take payments via Direct Debit?

Social Media

  • Are my social media login details safe when I send them to 99social? 💻
  • Can I still post on my accounts when you're managing them?
  • How can I make you an admin on Facebook?
  • How can I make you an admin on LinkedIn?
  • How do you offer customer support?
  • How to connect your social media channels to Buffer
  • What if I don't have an account on a particular social network?
  • What information do you need from me/my client to get started? 🤔
  • Will you sign up for accounts on social media for me?

Reselling

  • Can you use my client's scheduling tool?
  • Tell me more about reselling... 📊
  • What information do you need from me/my client to get started? 🤔
  • Will my clients know you're managing their accounts?
  • Will you sign a non-disclosure agreement?
99social logo

Based in County Durham, 99social provides affordable social media management to small businesses. Get in touch to see how we can help improve your brand awareness and drive sales.

Useful links and resources


  • Privacy policy
  • Client terms and conditions
  • White label social media
  • SEO for small businesses

Useful links and resources


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