GET HELP

We've put together some of the most commonly-asked questions about working with 99social. If you still need help, click the button below.

get in touch

It’s easy to make us an admin/editor on Facebook. Log into your personal account and head to your business page. In the top navigation bar, click on Settings and then Page Roles.

Under Assign a New Page Role, type in our email address (hello@99social.co.uk) or the dedicated account manager assigned to you on signup. We must be given Editor access or above to deliver our social media management services, so choose Editor or Admin.

If you decide to leave 99social, then simply log back in and remove the Editor from your page, and we’ll no longer have access to your account.

All social media posts and messages on Facebook are accountable – Facebook will show you who posted the status or sent the message, so you’ll be able to see what we’ve posted and what other Editors added.

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