Build a stronger community. We'll manage the conversation.
Dedicated account manager
The 99social team will get to know your brand and how you want to come across. It's easy: you'll have one dedicated point of contact for your community management.
No monthly contracts
Pay by the hour for our community management and know where you stand. No contracts, no plans - buy engagement time in blocks or set up a retainer.
We're pretty flexible
Just want us to respond to DMs? Want us to grow your channels through targeted following? Maybe a mix? Tell us how to spend our time and we'll get on it.
We'll help you build your brand on social media 🧱
It's one thing creating quality content that sparks conversations and helps grow your brand, but it's another responding to users and building a community on social media. The 99social team can help you with social media community management. We'll become your social media team and help maximise reach and engagement online.
Keep new and existing customers engaged 🤩
Eighty-three percent (83%) of people expect companies to respond to social media comments within a day or less. We can help you maintain an active presence on key social networking sites and engage and delight your audience. Oh, and the more active you are, the more likely you are to grow and find new customers and leads, which helps!
What is social media community management?
Social media community management involves actively engaging with your audience on social platforms, responding to comments and direct messages, joining trending conversations, and building relationships with followers and potential customers. It goes beyond posting content; it's about nurturing the community that grows around your brand.
Which social media platforms do you cover and how does pricing work?
We currently offer our community management service across X, LinkedIn, and Instagram. Community management is priced from £35+VAT per hour, with each hour broken down into 15-minute sessions across your chosen channels. Bite-sized chunks of engagement can help you gain followers and increased awareness.
Is there a minimum term?
No. There are no monthly contracts or minimum commitments with 99social's community management service. You can purchase engagement time in blocks or set up a rolling retainer, whichever suits your business.
Will I have a dedicated point of contact?
Yes. You'll have one dedicated account manager who gets to know your brand, your tone of voice, and how you want to come across to your audience.
What's included in the monthly progress report?
Your monthly report covers the activity carried out during the period, including engagement metrics and a summary of interactions. It gives you visibility of what's been done and how your community is growing.
Can you manage a personal brand as well as a company page?
Yes. We work with both personal brands and company pages, and can tailor our approach depending on the tone and audience for each.
We plant a tree for every new client
🌳 We've just hit 1,000 trees - and we're not stopping there! 🌳
