Whether you sell fish and chips on the seafront or you run a theme park in the middle of the countryside, you’ll know that the tourism sector can be tough.
Whilst the industry is set to be worth £257 billion by 2025, finding new ways to get customers to keep coming back to your business is hard work – especially if you’re a seasonal business and only operate at certain times of the year.
So, for tour companies, escape rooms, theme parks, restaurants, hotels, souvenir shops, rental companies, and other tourism-related businesses, here’s the deal: social media sites like Twitter, Facebook, and Instagram can help you to boost your brand awareness and get more bums on seats.
Below, we’ve put together some awesome social media post ideas to give you a helping hand and transform your social networking presence.
Promote your special offers
Everyone loves a bargain, so whether you’re promoting your services to tourists or locals, spread the word about your limited time discounts and special offers on social media.
If you can, create a fancy graphic or two, and pay for your posts to be boosted to extend their reach.
If you’re strategic, you can plan these promotions around busy events, like Easter, the Summer Holidays, and Christmas, or use them during quieter times of the year to keep your cash flow ticking over.
Experiment with different options to see what works, and if you want your tourism offers to travel even further, speak with local tourist boards who can promote your deals on their own website and social media channels – even if it means they take a cut.
Show off with behind the scenes content
People like people, and whilst it’s good to act professional and keep your tourism business faceless, pulling back the curtain from time to time to show off the staff who work for your organisation is good fun.
You can show your staff preparing for a busy day, take a picture of your team at the Christmas party, or even post ‘day in the life’ style posts, which will attract lots of engagement and encourage people to buy your products or services.
Get behind upcoming events
Working in the tourism sector, you’ll know how important it can be to piggyback off of big events in your local area.
Whether there are Halloween celebrations, Elton John is performing in your city, or they’re turning on the Illuminations in Blackpool, there’s always an event on the go, so plan ahead and prepare content that you can tie into your business.
It may be that you liaise with your local council or tourism board to get a list of everything that’s planned for the following year, or if you live in a quiet town, organise your own events.
Remember to use the relevant hashtags and tag any businesses, community groups, city guide pages and tourism boards to your posts, as they’ll likely promote your content for free.
Run a competition
Competitions always go down well on social media, so consider offering a prize package to a tourist who likes your page.
Facebook is the best platform for giveaways, as people are more likely to share and like your page there than they would be on Twitter or Instagram, and you can use Facebook Ads to boost your posts for a head start.
If you’re in London and you want to encourage tourists to like your page, then run a sponsored post using Facebook Ads and add a £50 budget – you’ll quickly find lots of people who want to enter your competition and win a free night’s stay at your hotel or an afternoon tea in your local English tearoom.
Share user-generated content
User-generated content – that is, social media posts, images and videos created by your customers – always goes down well on social media.
Whether you own an ‘experience day’ business or an establishment in hospitality, encourage customers to share images of their day on social media with a relevant hashtag.
You could encourage more people to get involved by offering a prize every month (i.e. “Tag us in a selfie on Instagram for the chance to win an annual pass to our venue”), and you can then use their content on your account.
Not only does this save you time, as you’ll have lots of fresh material to share, but it’ll act as ‘social proof’ (i.e. show potential customers that you’re popular and offer a good experience) and you’ll also pick up likes and interest from the followers of those who post about you.
Ask some questions
Social media is all about engagement, so finding new ways to get your followers interacting with you on Twitter and Facebook is key.
If you’ve got hundreds or even thousands of people who like your page (perhaps previous guests), then asking questions on your accounts will encourage them to comment and retweet, which will increase the reach of your posts.
Work with influencers
Finally, if you want to encourage more people to visit you and spend their hard earned cash, then you could consider influencer marketing.
Indeed, it’s a growing trend in tourism and involves you offering a free day out to a social media or YouTube star who has lots of followers.
And it’s a win-win situation; they get paid and a day having fun, and you get some exposure and content to share on social media.
Weigh up the pros and cons before spending money on influencer marketing, though, as it’s not always worth it.
Ask whether you’re going to get a return on your investment, check to see if there’s an overlap between your audiences, and test with smaller influencers (those who have a couple of thousand followers and are happy to post about your business in exchange for a voucher or freebie) before moving on to the big guns, who’ll likely expect hundreds or even thousands of pounds for a spot on their YouTube video.
Tourism is all about making your offering as attractive as possible, and social media can go a long way to doing that.
If you haven’t updated your Facebook account in months, people will assume you’re no longer in business or look elsewhere for something that’s more engaging.
If you’re too busy to worry about tweeting, Facebooking and Instagramming, fear not. We offer affordable social media management in the UK from as little as £99 per month, which will save you time and help you find hundreds of new customers.
Get in touch with the team today to find out more, and we can get you up and running in less than 24 hours. Brilliant!